1. Go to Plan & Billing
Open Plan & Billing and select the plan you’d like to move to.
2. Review the summary
Connie will show you:
When the change will take effect
How the billing will be updated
Any changes to your price and features
3. Understand upgrade vs downgrade
Upgrades happen instantly — you can start using new features right away.
Downgrades apply at the end of your current billing period.
💡 A note on downgrading: When downgrading, you’ll lose access to features from the higher plan, and your usage allowance will adjust to fit the new plan. If you’re above the limits, Connie will automatically de-activate some projects, templates, or features — but never delete them.
Need help deciding?
You’re always welcome to book a short call with us, and we’ll help you find the plan that fits your needs.