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How do I get support?

Whether you have a quick question or need hands-on help, Connie offers several support options to fit your needs.

Our help center

Our help center is your source for answers, background information, and step-by-step guides. And the best news: You're already in it. Take a look at our articles to get the information you need.

Our chat widget

You’ll find our chat widget on our website and inside the Connie app. Click on it and our Connie bot will try its best to answer your questions. And don't worry, in case the chat bot is not able to help you, our team will jump in and take the chat with you.

Our email support

You prefer to ask your question through mail? - No problem! Send us a message to [email protected]. We usually answer within 24 hours.

Book 1:1 support

If you’re on the Studio or Professional plan, you have access to unlimited human support. Book a personal 1:1 session here.

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