💡 To delete or deactivate a Team Member you need to be either the Account Owner or have the "Manage Team" permission.
If someone no longer needs access at all, delete them. If they are stepping away temporarily – for example, a freelancer between projects or a team member on leave – deactivate them instead. Their profile and settings are kept intact, and you can restore their access when needed.
In short this means:
Delete - they won't need access again
Deactivate - they might be back later, and you can restore their access when needed
Deleting a team member or collaborator
Click Settings in the left-hand menu, then click Our Team.
Click the three dots on the person's card.
Click Delete.
Access is removed immediately and permanently. Ownership of any Projects and SignPages they created is transferred to the account owner.
⚠️ Deleting a person from your team cannot be undone!
Deactivating a team member or collaborator
Click Settings in the left-hand menu, then click Our Team.
Click the three dots on the person's card.
Click Deactivate.
The person loses access to your Connie account immediately. If they try to log in, they will see a message that their access is disabled.
Reactivate a team member or collaborator
You can re-activate their access at any time.
Click Settings in the left-hand menu, then click Our Team.
Click the three dots on the person's card.
Click Reactivate.