💡 To delete or deactivate a Team Member you need to be either the Account Owner or have the "Manage Team" permission.
Deleting a Team Member
To delete a Team Member, simply go to Settings -> Our Team and click the three small dots in the upper right corner of the persons card. There you choose Delete.
When you delete a Team Member or External Collaborator, their access is immediately and permanently removed. The ownership of Projects and SignPages they have created will be transferred to the Team Owner.
⚠️ Deleting a person from your team cannot be undone!
The procedure is exactly the same for External Collaborators.
Deactivating a Team Member
To deactivate a Team Member, simply go to Settings -> Our Team and click the three small dots in the upper right corner of the persons card. There you choose Deactivate.
When a person is deactivated they will no longer have access to your Connie Account. If they try to log in, they will be presented with a message that says their access is disabled.
You can re-activate their access at any time, by clicking on the three dots again and choose "Reactivate"
The procedure is exactly the same for External Collaborators.
Deactivate or Delete?
If the person should never have access again, you should delete them from the account. If they are likely to be joining again at a later stage, it's better to simply deactivate their access.
🎉 With Connie you have unlimited users included, regardless of your plan, so you don't have to delete users to save on your subscription.