No – currently you can’t send Word documents or PDF files for signature.
However, you can upload and store them in your Projects for reference or record-keeping.
Connie uses its own smart, structured document format for anything that needs to be issued or signed. This gives you a much better digital experience than traditional files:
A better experience for signers – especially on mobile
Word and PDF documents were originally designed for printing, not for phones. Connie’s documents are built to be responsive, lightweight, and easy to read and sign on any screen. That means fewer frustrated signers, fewer mistakes, and fewer delays.
Smarter documents with SmartTags
Instead of burying personal data inside a static file, Connie lets you insert SmartTags to collect the information you need – names, addresses, dates, company details, payment info, anything.
Because SmartTags are structured data, you can:
Search across all your documents
Export the information (e.g., to spreadsheets or other systems)
Use it again in templates, avoiding repetitive data entry
Automate workflows, because Connie understands the meaning of each data point
This simply isn’t possible with standard PDFs or Word files.
Better protection of personal data
Static documents make it hard to know what personal data is stored and where.
But when personal data lives inside SmartTags:
Connie always knows where the data is
You can easily find, update, or delete it
You reduce the risk of overlooked or duplicated personal information
You stay in better control of GDPR compliance
This structured approach is far safer than handling personal data inside unstructured PDFs or Word templates.
Good to know: You can, however, easily upload and store PDFs, Word Docs, JPGS and more in your project, so you have all your project documents in one place.