You cannot change your own or a team member's email address in the profile settings. Instead, invite yourself or the team member to your existing account with the new email address – the same way you would invite a new team member.
To do this, you need to be either the account owner or a team member with the Manage team permission.
Steps
1. Click Settings in the left-hand menu
2. Click Our Team in the tab bar at the top
This is where you manage everyone with access to your account.
3. Click Invite team member in the top right corner
4. Fill in the details:
Name
Email – enter the new email address
Phone (optional)
Title (optional)
Department (optional)
5. Select projects
Tick the boxes next to the Projects the person should have access to.
6. Select associated company
If you have multiple companies linked to your account, select the relevant ones under Associated Company.
7. Assign permissions
Select the appropriate permissions based on the person's role. See Understanding permissions for guidance.
8. Click Save
An invitation to join Connie will be sent to the new email address.
Tips
If you are the current account owner and are changing your own email address, make sure to transfer the account ownership to your new account before logging out of your old one. See Changing account owner for a step-by-step guide.